Health & Safety Information

Your Safety is Our Priority

This Health & Safety information, along with our Booking Conditions, outlines your agreement with Just Holiday Villas 4 U. It applies to all holiday arrangements you book with us.

We, along with our employees, agents, and suppliers, will exercise reasonable care and skill in providing your holiday arrangements. However, it's your responsibility to demonstrate any negligence on our part if you wish to make a claim against us, as detailed in our booking conditions.

Important Villa Information

• Villa Safety Manual: Each villa has a manual with safety information specific to that property. Please review it upon arrival, especially if you're traveling with children. Point out any areas where extra caution is needed, like pools or balconies. Our Villa Representative is available to answer any questions.

• Child-Friendly Villas: We strive to make our villas as child-friendly as possible. However, constant supervision is necessary, particularly around pools. Some villas are better suited for young children or those with limited mobility, so please inquire before booking. Our team is happy to answer all your questions.

• Your Responsibility: While we provide guidance and ensure reasonable safety measures, the ultimate responsibility for the care and safety of your group lies with you. Report any accidents to your Villa Representative immediately.

• Villa Features and Safety:

  • Terrace walls and roof terraces may have low walls. Contact your Villa Representative if you have concerns.
  • Villas may have steps, slopes, or steep staircases.
  • Floors may be wet due to cleaning. Exercise caution, especially with children and the elderly.
  • Gas installations are inspected, and carbon monoxide detectors are fitted.
  • Most villas have smoke detectors. In case of a fire, evacuate everyone, call emergency services, and inform your Villa Representative.

• Swimming Pools:

  • Pool sizes are approximate.
  • Pools are regularly maintained and cleaned.
  • Ear infections can occur, especially in children. Dry ears well after swimming.
  • Report any pool concerns to your Villa Representative immediately.
  • Some pools have salt-water filtration instead of chlorine.
  • Ensure the villa's pool is suitable for your group's needs.

• Pool Safety Rules:

  • No diving.
  • No running around the pool.
  • Don't swim beyond your abilities or if you can't see the bottom.
  • Supervise children and non-swimmers at all times.
  • Avoid swimming after drinking alcohol or eating.

• Pool Accidents and Closures: Report any accidents to your Villa Representative. We'll address any pool issues promptly. If the pool must be closed for safety reasons, you'll be notified in writing. We'll do our best to reopen it as soon as possible.

• Pool Heating:

  • Pool heating is free in winter and optional in summer, increasing the temperature by 3-5°C.
  • Heating may not be effective in very cold weather.
  • Pool covers can help increase temperature but must be used with caution.
  • Heating is off from May to September.
  • Heating automatically turns off if the temperature exceeds 28°C.

• Pool Safety Fences (Optional/Permanent):

  • While we ensure proper installation, you're responsible for ensuring the fence is suitable and safe during your stay.
  • Report any damage or concerns immediately.
  • Pool fences are not a substitute for parental supervision.

• Infinity/Spill-Over Pools:

  • These pools are safe but require extra caution with children.
  • Inquire at booking if you have concerns.

• Pool Water and Color Effects:

  • Chlorine can cause fabrics and hair to lighten or discolor. This is normal.
  • Rinse hair thoroughly after swimming.

• Additional Safety Considerations

  • Exercise caution with glass windows and doors.
  • Observe local beach safety precautions.
  • Bring your own linen if you have allergies.
  • Gas water heaters are inspected by qualified engineers.
  • Be aware of the risk of Deep Vein Thrombosis (DVT) and take precautions.
  • Protect your eyes from the sun.
  • Report any pre-existing medical conditions to your travel insurance company.
  • Take precautions to secure your villa and belongings.
  • Supervise children at all times.
  • Observe local road safety regulations.
  • Refer to the Foreign and Commonwealth Office for travel advice.

We hope you have a safe and enjoyable holiday!